Fee Protection Scheme

The Fee Protection Scheme (FPS) serves to protect students’ fees in the event a private education institution is unable to continue operating due to insolvency and/or regulatory closure. The Fee Protection Scheme also protects students if the private education institution fails to pay penalties or return fees to the students arising from judgement made against it by the Singapore courts.

In line with EduTrust requirement, private education institutions are required to adopt the Fee Protection Scheme to provide full protection to all fees paid by their students. All fees refer to all monies paid by the students to be enrolled in a private education institution, excluding the course application fee, agent commission fee (if applicable), miscellaneous fees (non-compulsory and non-standard fee paid only when necessary or where applicable, for example, the re-exam fee or charges for credit card payment etc) and GST.

Nanyang Language & Business School adopts LONPAC Insurance Bhd as insurance company. It is applicable to all local and international students.

Insurance Scheme

Under insurance scheme, Nanyang Language & Business School is allowed to collect the total fees from the students directly. Insurance will be purchased on the same day upon receipt of the fees from the student. In the case of e-banking/telegraphic transfer/cheque payment, the insurance effective date must be the same as the date when the money is credited to the Nanyang Language & Business School’s bank account. Students under the insurance protection scheme, to purchase the insurance within 7 working days when the course fee is received.  In the case of e-banking, the insurance effective date shall be the same as the date the money is credited to NLBS’s bank account. The insurance coverage shall commence from the date of payment of the fees till the due date of the next payment or the course end date whichever is earlier.

*Status of FPS protected fees can be checked and monitored under the Fee Protection Monitoring Module

 

FAQS

1)Why is there a need to include local students under the Fee Protection Scheme (FPS )?

As more local students enroll in private education institutions, there is a need to extend fee protection to them as well. The Fee Protection Scheme ensures that in the event of a private education institution ceasing operations, all its students, whether local or international, would be able to recover the balance of their fees.

2)How do I ensure that the fees I have paid are protected?

Step 1: Before enrolment, check the private education institution’s website  to see if it has an Approval Letter from an appointed insurance company

Step 2: Upon enrolment, i.e. signing of the Private Education Institution- Student Contract, check that insurance protection is included in the contract.

Step 3: You should receive a copy of the Certificate of Insurance (COI)  bought in your name from the private education institution. Make sure  that the amount of fees paid, and not the premium amount, is equal to the  amount insured. Check that the insurance coverage period starts from the date you paid your fees to the private education institution.

3)If the course is shorter than 1 month or lesser than 50 hours, it will be exempted from FPS. Is that exemption automatic or do we still need to write in to CPE to seek approval?

Any courses that are less than 1 month or 50 hours will be exempted from FPS. PEIs are required to write in officially to CPE to seek exemption. Insurance coverage will start once fee is collected. If PEI is collecting fees on a monthly basis from student, how will Insurance works?
Insurance coverage will start from the date payment is received, regardless of how often the student pays.

4)Must additional fee / miscellaneous fee be protected by FPS?

Banks informed PEIs that only money payable as seen in the schedule can be protected. Such additional fee will not be captured by schedule. Monies paid before student has been accepted (a.k.a. application fee) by PEI need not be protected. All other fee stated in student contract must be protected.

5)Is PEI to insure entire course fee or for paid fees only?

Can insurance be purchased for the entire course but fee be collected on installment basis. It is administratively taxing for the PEI. All fees paid will need to be protected.

 

LONPAC Insurance policy number: Z/18/BM00/000718, with effect from 21/11/2018 to 20/11/2019. You can refer to the latest LONPAC Insurance Certificate FPS Certificate 2018-2019.

A copy of MASTER INSURANCE AGREEMENT is available FPS Schedule & Policy 2018-2019.